QUESTIONS, ANSWERED
Know what you’re looking at.
Clear explanations of what Crawlbird measures, how to read a report and what to expect when getting started.
Getting started
What does Crawlbird do?
Crawlbird helps B2B SaaS teams examine how their brand appears in AI answers. Compare recommendations with competitors, investigate missed buyer questions and open the underlying answers and citations.
Who is it for?
Founders, growth marketers and content teams who want a practical starting point for investigating AI visibility. Begin with questions your buyers ask when discovering or comparing products.
Can I explore the product before setting up my brand?
Yes. The example report and answer reader are available to explore without entering your website. Their fictional brands and illustrative results are clearly labelled.
What should I prepare for my first benchmark?
Have your website, the competitors buyers compare you with and a short list of realistic buyer questions ready. Specific questions about use cases, integrations and buying decisions are more useful than a long list of vague prompts.
Understanding the results
Is a brand mention the same as a recommendation?
No. An answer can name your product without recommending it. Crawlbird distinguishes mentions from recommendations so a passing reference does not become an endorsement in your report.
What is discovery visibility?
In a benchmark report, discovery visibility is a recommendation rate weighted by the importance of non-branded buyer questions. Read it alongside the number of valid checks and the questions included in the sample.
Does this measure every answer that buyers see?
No. Results describe the recorded checks for your chosen questions and collection method. Answers can vary by platform, model, time and context. A benchmark is evidence from a sample, not a census of every buyer conversation.
Which AI platforms are covered?
Crawlbird currently focuses on OpenAI/ChatGPT-related answer checks. The report methodology identifies how an answer was collected. API responses and consumer ChatGPT responses are different sources and should not be treated as interchangeable.
Why can the same question produce different results?
AI answers can vary between runs. Benchmark reports show valid checks and agreement where available, helping you distinguish a repeated pattern from a single response. Compare like-for-like questions and settings over time.
What does a cited source tell me?
It shows a page referenced by an answer. Citation frequency helps you identify pages worth inspecting, but a citation alone does not prove that the page mentions your brand or caused a recommendation.
Using Crawlbird
Can I see the original answer?
Yes. Open answer evidence to review the stored response and available citations. In the example answer reader, switch between checks to see how different responses affect the result.
Can I search and export my results?
The question results table supports search, filtering, sorting and CSV export. The report also offers a downloadable brief. Exports reflect the available report data.
Will Crawlbird automatically change my website?
No. The investigation workflow helps you review evidence and decide what to test. It does not automatically rewrite or publish your website content.
Will a suggested change guarantee better visibility?
No. Recommendations are hypotheses based on observed gaps. Make a focused change, repeat comparable checks and assess the new evidence before drawing a conclusion.
What happens when a check is unavailable or fails?
The interface shows progress and unsuccessful checks rather than inventing results. Missing measurements should be read as unavailable, not as zero visibility.
Pricing and access
What does Crawlbird cost?
The proposed launch plans are Starter at $19/month, Growth at $59/month and Studio at $149/month, in USD. These are plan previews: paid subscriptions and the planned allowances are not live yet.
Is the example report a free trial?
No. It is a product demonstration using fictional brands and illustrative data. It does not start a subscription or represent results collected for your brand.
Are the displayed plan allowances available now?
No. The pricing page shows planned capacity for future subscriptions. Collection frequency, run allowances, overage rules and final billing terms still need to be confirmed. The current demo does not activate these allowances.
START WITH THE EVIDENCE
See where your brand
stands in AI search.
Compare competitors, inspect the answers and find the evidence to investigate next.
